SHIPPING POLICY

SHIPPING POLICY

We do not ship to US territories outside of the contiguous United States (*U.S. Territories include American Samoa, Guam, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands.)

Depending on the shipping method selected and the type of order placed, processing and shipping times vary. We've made every effort to get your orders processed and shipped faster. Standard Shipping Method is by FedEx or UPS Ground with 1–7 business days for processing and an additional 1–4 business days for your order to arrive based on your location and products ordered. Orders are processed and shipped during business hours only, so please note that the estimates do not include nights, weekends, or holidays. Shipping rate will be Varies depending on weight and size of order and will be calculated at Check-out.

If you have any questions, call us toll free 8 AM – 5 PM PST at (866) 461-TOOL.

SHIPPING HOLIDAYS

We want to make sure you receive all of your Pack-N-Roll orders in time for the holidays and recommend placing orders as soon as possible for your holiday festivities. There are active FedEx or UPS Ground carrier delays. 

The holidays are a very busy time and it's possible that packages won't be delivered as quickly as normal. Because of this, we can't guarantee that your order will arrive in time for your holiday celebrations. We recommend that you err on the side of caution and place your order as soon as possible.

CONTIGUOUS UNITED STATES

Pack-N-Roll uses FedEx or UPS Ground service on all shipments within the contiguous United States unless otherwise noted or an expedited option is requested by the customer. Please allow 1–7 business days for processing and an additional 1–4 business days for your order to arrive based on your location and products ordered. Look for a shipment tracking number via email when your order has been processed.

ALASKA AND HAWAII

All shipments to Alaska or Hawaii will be shipped via FedEx or UPS Ground and may incur an additional shipping charge based on weight or insured value of the package. If that happens, we’ll inform you of the new shipping charge before processing your order. Due to the distance, shipments will take a minimum of 5 business days to arrive. Look for a shipment tracking number via email when your order has been processed.

Promotional shipping (e.g., free shipping) is only applied to orders shipped within the contiguous United States and does not apply to Hawaii or Alaska.

SHIPPING TO A PO BOX

Pack-N-Roll does not ship to a PO Box. If you have any questions, call us toll free 8 AM – 5 PM PST at (866) 461-TOOL.

INTERNATIONAL SHIPPING

PACK-N-ROLL does not ship International. If you have any questions, call us toll free 8 AM – 5 PM PST at (866) 461-TOOL